Terms and Conditions
Early Departure: In the event a guest who has reserved a room and named in the name list, checks-out prior to the check-out date, the hotel will add an Early Departure Fee equivalent to groups contracted room rate. An Early Departure Fee will be applied to the individuals account.
Cancellation: Any changes to the reservation must be made in writing, cancellation must be received within January 13rd, 2019. In the case of delay in cancellation, penalty charge of entire stay will be applied to your guaranteed credit card.
No-show: Any room reservations confirmed and guaranteed in this letter of agreement, and not claimed before midnight on the day of arrival (No Show), will be cancelled and the penalty charge will be applied equal to entire stay of each room cancelled. In the case of delay in cancellation, penalty charge of entire stay will be applied to your guaranteed credit card.
Check-in and Check-out times: Check-in time is 14:00 hrs. and check-out time is 12:00 hrs. or noon. Guests arriving before 14:00 hrs. can store their luggage with our bellman until a room becomes available.
MEET and GREET" (For Arrival at Suvarnabhumi Airport)
Please use the exit "B" after retrieving your baggage from Luggage Belt 07 - 16
Please use the exit "C" after retrieving your baggage from Luggage Belt 17 - 23
Our Hotel Staff will display the placard "Swissotel Bangkok Ratchada" at Exit B, Gate 5, not showing Guest name in accordance to Airport regulation for Security reasons.
In the event that you are unable to locate our staff, please contact Thai Hotel Association (THA) Desk or you may call to the Hotel at Tel. 02-6942222 Ext.1110 for Concierge Service.